Inbox & replies
Translate foreign language reviews
Guests write reviews in their own language, and your replies should usually answer in that language.
When a review is not in English, a Show translation (EN) link appears under its text. Click it for an instant English translation so you understand exactly what the guest said. The original stays visible.
AI replies are generated in the guest's language automatically when your brand voice supports it, so you can serve a German guest in German even if nobody on your team speaks it. The one tap adjustment chips and custom guidance work the same way regardless of language.