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Collect more reviews

Send post stay review requests automatically

Under Settings > Review requests you can email every departed guest an invitation to review you. Nothing sends until you switch it on.

Settings > Review requests: sending settings and guest stays
Settings > Review requests: sending settings and guest stays

How it works

  1. Add guest stays: sync them from your PMS, paste a list (one guest per line: email, name, checkout date), or add them one by one.
  2. Enable Send review requests automatically and choose the delay, for example 2 days after checkout.
  3. Each guest receives one polite email linking to your active survey (so happy guests are routed to public review sites and unhappy ones to private recovery). If you have no survey, the email links straight to your Google review page.

Every stay shows its status: Scheduled, Sent with the date, or Skipped. Guests are only ever emailed once per stay, and timing matters: 1 to 3 days after checkout converts best.